Increased Precautions We're Taking in Response to COVID-19

LAST UPDATED ON 03/15/2021

As updates on the impact of the coronavirus continue to be released, we want to take a moment to inform you of the heightened preventative measures we have put in place at New Hampshire CTC Cluster to keep our patients, their families, and our employees safe. All efforts are guided by and in adherence to the recommendations distributed by the CDC.

In adherence to the social distancing recommendations provided by the CDC, we have implemented strict protocols at our clinic to ensure the safety of our patients and staff.

  • Patients who have active symptoms of illness or a fever of 100 degrees or higher must call ahead to arrange after-hours dosing.
  • The number of people allowed inside the building at any given time is restricted based on county, state, and federal guidelines.
  • The number of people waiting in line is restricted based on county, state, and federal guidelines, and those present must maintain a minimum distance of six feet from one another.
  • To maintain line restrictions, patients are asked to wait in their cars until direction is given.

For specific information regarding these changes and limitations, please contact us directly.

Please note that for the safety of our patients, their families, and our staff, there are certain restrictions in place regarding on-site visitation at New Hampshire CTC Cluster.

  • These restrictions have been implemented in compliance with updated corporate and state regulations to further reduce the risks associated with COVID-19.
  • Alternate methods of communication for other services may be offered when deemed clinically appropriate.

For specific information regarding these changes and limitations, please contact us directly.

CDC updates are consistently monitored to ensure that all guidance followed is based on the latest information released.

  • All staff receives ongoing infection prevention and control training.
  • Thorough disinfection and hygiene guidance is provided.
  • Patient care supplies such as masks and hand sanitizer are monitored and utilized.
  • Temperature and symptom screening protocols are in place for all patients and staff.
  • Cleaning service contracts have been reviewed for additional support.
  • Personal protective equipment items are routinely checked to ensure proper and secure storage.
  • CDC informational posters are on display to provide important reminders on proper infection prevention procedures.
  • We are in communication with our local health department to receive important community-specific updates.

The safety of our patients, their families, and our employees is our top priority, and we will remain steadfast in our efforts to reduce any risk associated with COVID-19.

The CDC has provided a list of easy tips that can help prevent the spread of the coronavirus.

  • Avoid close contact with people who are sick.
  • Cover your cough or sneeze with a tissue and then immediately dispose of the tissue.
  • Avoid touching your eyes, nose, and mouth.
  • Clean and disinfect objects and surfaces that are frequently touched.
  • Wash your hands often with soap and water for at least 20 seconds.
  • Stay home when you are sick, except to get medical care.

For detailed information on COVID-19, please visit


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24/7 Appointment Scheduling

Making the decision to seek treatment for an opioid addiction can be an intimidating and seemingly overwhelming one. At New Hampshire Comprehensive Treatment Centers, we recognize this and we strive to make the admissions process as streamlined and as comfortable as possible.

In order to take part in the care offered through New Hampshire Comprehensive Treatment Centers, patients must meet the following pre-admissions criteria:

  • Patients must be aged 18 or older.
  • Patients must have been opioid dependent for a minimum of one year.
  • Unless pregnant, patients must arrive for their intake in a state of withdrawal, with 20 to 24 hours having passed since their last use of opioids.

If you or your loved one meets the above criteria, then an intake assessment can be scheduled in order to determine if New Hampshire Comprehensive Treatment Centers will be able to best meet your or your loved one’s needs. These assessments can take up to two hours to complete, so arrangements should be made accordingly.

Prospective patients must be prepared to bring the following to their intake assessment:

  • Valid photo identification (Driver’s license, state ID, or passport)
  • Intake fee, regardless of whether or not insurance will be used to cover the cost of treatment
  • Insurance card

During the intake process, prospective patients can expect the following to occur:

  • Patients will be required to provide a urine specimen.
  • Female patients will be required to take a pregnancy test.
  • Patients will meet with a clinician to complete a comprehensive biopsychosocial assessment.
  • Patients will be scheduled for blood work and TB testing.
  • Patients will be scheduled to meet with the medical director in order to complete a physical and receive a final decision regarding admission.

Prospective patients may call to schedule an intake assessment or may choose to walk-in to inquire about services.

Once the intake process has been completed, and a final decision has been made in regards to admission, patients who will be receiving care at New Hampshire Comprehensive Treatment Centers’ Manchester location will be required to attend four program orientation groups.

To speak with one of our knowledgeable and helpful admissions staff members, please contact New Hampshire Comprehensive Treatment Centers today.